LUNA LOUNGE | FREE WORLDWIDE DELIVERY

All pieces are made to order in-house. Please allow 8 days from purchase for dispatch.

​

CARBON FRIENDLY DELIVERY

At Luna Lounge, we offset the carbon footprint of every delivery, ensuring a net-zero impact on the atmosphere because true luxury should never come at the planet’s expense.

​

EXPRESS DELIVERY: NEXT WORKING DAY

Orders placed before 3pm GMT, Monday to Friday, are dispatched the same day* for express shipment via DHlL.

​

Estimated Delivery Times

United Kingdom — Next Working Day
Europe — 1–2 Working Days
USA — 2–3 Working Days
Rest of World — 3–5 Working Days

​

*Orders placed after 3pm GMT will be dispatched the next working day. If your order includes monogramming, please allow an additional four working days.

​

PRE-ORDER ITEMS

For pre-orders, you will receive an email notification once your pieces are ready to dispatch, including an estimated delivery date. For further details, contact us at luna.lounge@outlook.com.

​

INTERNATIONAL DELIVERY 

We proudly ship worldwide in partnership with Global-e, enabling you to shop in your local language and currency with delivery to over 100 destinations. For certain countries, we can collect duties and taxes upfront to ensure your order arrives without customs delays or additional charges.

​

While most deliveries are fulfilled within the stated times, some destinations, such as Australia, China, the UAE, or remote areas, may require up to 7 working days.

​

SIGNATURE LUNA PACKAGING

Each order arrives in our signature Luna Lounge gift box, consciously crafted from FSC-certified paper and fully recyclable. Inside, your pieces are delicately wrapped in tissue, making every unboxing a moment to treasure.

​

RETURNS AND EXCHANGES

We hope you adore your Luna Lounge purchase. However, should you wish to exchange or return an item, please refer to our Returns & Exchanges page for full details.