FAQ
Have a question about our luxury silk loungewear? Find the answers to common queries below. If you can't find what you're looking for, feel free to reach out to us.
Our Size Guide has been carefully designed to help you find your perfect fit. If you are between sizes, we recommend sizing up for effortless comfort. Please refer back to our size guide page.
Yes, we provide worldwide shipping with trusted delivery partners. UK orders typically arrive the next day, while international delivery times vary by region. Please refer to our delivery and shipping page for more details.
We accept returns and exchanges within 14 days, provided garments are unworn, unused, and in their original packaging with tags attached. Please note, personalised or monogrammed items cannot be returned.
Pre-order items are crafted especially for you. Production takes time, so please allow for the estimated dispatch date listed at checkout. We’ll keep you updated throughout the process.
Yes. Each Luna piece arrives in our signature luxury packaging, making it the perfect gift
for yourself or someone special.
To maintain their beauty, we recommend gentle hand-washing or professional dry-cleaning. Avoid harsh detergents and always air-dry silk away from direct sunlight. Please refer to our care guide page for more details.
We partner with ethical suppliers and use the finest mulberry silk to ensure timeless quality. Our collections are designed to be cherished, reducing waste through their lasting beauty.
Yes, you’ll receive a tracking link as soon as your order is dispatched, so you can follow its journey to your door.
We accept all major credit and debit cards, as well as secure online payment methods displayed at checkout.